Golden Casino Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, mobile phone, tablet, or another device. They allow the website to remember information about your visit. Cookies can help a website recognise a returning device, maintain a secure session, remember selected settings, and understand how visitors use different pages.

Golden Casino may also use technologies that perform a similar function, such as pixels, tags, software development kits, local storage, web beacons, and device or browser information. In this policy, we use the term cookies to include cookies and these similar technologies unless a distinction is needed.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device, or use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Some cookies are placed by Golden Casino, while others may be placed by service providers that support website functions, security, analytics, communications, or advertising. The cookies used on the website may change from time to time as website features and services are updated.

What cookies do not do

• Cookies do not change the random outcome of games or determine whether a bet wins or loses.
• Cookies do not guarantee account access, bonuses, winnings, withdrawals, or any other gambling result.
• Cookies do not remove the need to comply with account, age, identity, payment, or responsible gambling requirements.
• Deleting cookies may remove saved preferences or interrupt some website functions, but it does not necessarily delete information held in an account or business record.

Types of cookies we may use

The cookies used on a website can generally be grouped according to their purpose. The precise names, providers, duration, and number of cookies may vary. Some cookies may be session cookies, which expire when you close your browser. Others may remain on your device for a set period or until you remove them.

Strictly necessary cookies

These cookies are needed for core website functions. They may help with page navigation, secure areas, account sessions, fraud prevention, load balancing, accessibility settings, and the operation of forms or other requested features. Without these cookies, some parts of the website may not work properly. Because they support essential functions, they may not be available for optional opt-out through a cookie preference tool.

Functional cookies

Functional cookies help remember choices you make, such as language, region, display preferences, or other settings. They can make future visits more convenient and help provide a consistent experience. If you disable these cookies, the website may still be available, but some preferences may need to be selected again.

Analytics and performance cookies

These cookies may collect information about how visitors use the website, including which pages are visited, how visitors move through the website, whether pages load correctly, and whether an error occurs. The information is generally used in an aggregated or statistical form to measure performance, identify improvements, and understand general website use. Analytics information may be processed by service providers acting on behalf of Golden Casino.

Security and fraud-prevention technologies

Cookies or similar technologies may be used to help protect accounts and the website. They can assist with identifying unusual activity, reducing automated or abusive traffic, supporting authentication, and helping to detect conduct that may place users, transactions, or the website at risk. Blocking these technologies may affect access to some account or website features.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure advertising campaigns, limit repeated advertisements, understand interactions with promotional content, or show content that is more relevant to a visitor. They may be set by Golden Casino or by advertising and technology providers. Marketing cookies are separate from essential cookies, and available choices may depend on your device, browser, location, and the consent settings presented to you.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, reject optional cookies, or choose particular categories. Your selection may be stored in a cookie so that the website can remember your choice. You can usually change your selection later by using the cookie settings link or control made available on the website.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies, or receive a warning before a cookie is stored. The steps differ between browsers and devices, so you should check the relevant help or support information for the browser or device you use.

If you use more than one browser, device, or profile, your preferences may need to be applied separately. A change made on one device may not automatically apply to another. Clearing cookies can also remove a record of your preference, which may cause the cookie notice to appear again.

• Blocking all cookies may prevent login, account management, secure transactions, support tools, or other requested functions from operating correctly.
• Blocking optional cookies should not normally prevent access to essential website functions, although certain features or preferences may be unavailable.
• Deleting cookies does not prevent a website from setting new cookies if your browser permits them during a later visit.
• Browser-based controls may not remove other technologies, such as local storage, unless the relevant device or browser settings provide that option.
• Your cookie choices are separate from responsible gambling choices, account restrictions, self-exclusion, marketing preferences, and other account controls.

If you choose not to provide consent for optional cookies, or later withdraw consent, this will not affect the lawfulness of processing that occurred before your choice was changed. Some information may also need to be retained where required for security, legal, regulatory, dispute, or operational purposes.

Third parties, privacy and policy updates

Golden Casino may use third-party providers to host, secure, analyse, improve, or support the website. These providers may use cookies or similar technologies in accordance with their own service arrangements and privacy information. Third parties may process information in Australia or another country, subject to the arrangements and safeguards that apply to the relevant service.

Third-party websites, applications, payment pages, social media features, or other services linked from the website may have their own cookie practices. Golden Casino does not control the cookie policies of independent third parties. You should review the privacy and cookie information provided by those services before using them or providing information.

Information collected through cookies may include details such as your IP address, browser type, device type, operating system, approximate location, pages viewed, visit times, referring website, clicks, preferences, and interactions with website features. The information collected will depend on the cookies enabled, the services you use, and the settings available at the time.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, including website operation, security, analytics, compliance, dispute handling, and record keeping. Retention periods may vary according to the type of information and the requirements that apply.

We may update this Cookies Policy when our website, technologies, services, or legal obligations change. The updated version will be made available on this page, with the updated date shown where appropriate. You should review this page periodically so that you understand the current use of cookies and the choices available to you.

If you have a question about this Cookies Policy, your privacy, or the use of cookies, please use the customer support or privacy contact channel made available on the Golden Casino website. When contacting us, avoid sending passwords, full payment details, or other sensitive information unless it is specifically requested through a secure process.